VCA Canada Tri Lake Animal Hospital at 10564 Powley Court in Lake Country, British Columbia

Reviews about VCA Canada Tri Lake Animal Hospital

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  The last visit to tri lake was the last straw.. The wait in the waiting room is typically half an hour past the appointment time then they place you in an exam room and leave you there for another 45 minutes to an hour..or more.. before seeing your pet... The service is very able.. they have lots of knowledge and ability however, the clinic itself is no longer a small family operated business and as such, the quality of service has slipped. If you are late or miss an appointment,they are very quick to point out that it won't be tolerated but they never seem to be able to make their own appointments on time, leaving a customer to wait... This trend has been getting worse over time. Once again, the service is very able, it's just become big business and you can expect to be left to wait. After using this service for 10 years or more, we now go elsewhere. . Although it seems other places are a bit less money (which doesn't really matter) but if you add the massive wait times.. it becomes not worth the drive. There would, most likely, be times when we would return to use the service, however, for routine matters, you can save hours going somewhere else for help that is just as competent. I was a big supporter for years. Leaving was difficult but I just got tired of waiting and waiting.. for an appointment that was booked a week or more in advance to be left waiting like that.. for every visit for more than a year..gets frustrating.
  by 1bflatmajor7th

  August 29, 2017

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About VCA Canada Tri Lake Animal Hospital in Lake Country